Terms and Conditions | Fateh Collection

Section I

Terms of Services

Please read the following terms carefully before confirming your reservation with the Fateh Collection.

a)

You are making a booking with the hotel directly.

b)

Please review the booking and cancellation policies for the bookings. In case you make a change or cancel the booking, the cancellation penalties specified will be applicable.

c)

You will be asked to furnish the form of payment and identification proofs during check-in.

d)

Other inclusions not listed as a part of this booking may be chargeable.

e)

Early check-in and late check-out are subject to availability. Our check-in time is 02:00 PM and check-out time is 11:00 AM.

f)

Upon cancellation of refundable booking the refund processing will take time between two to four weeks to show the refund back on your credit card or bank statement by deducting bank or credit card charges from the advance. Reasons for the specified processing time are based on the processing time of the bank.

Section II

Privacy Policy

This privacy policy sets out how we use and protect any information that the guest gives us when using this website.

1.

We are committed to ensuring that the guest’s privacy is protected. Should we ask the visitor or guest to provide certain information by which they can be identified when using this website, then the visitor or guest can be assured that it will only be used in accordance with this privacy strategy.

2.

Fateh Collection is committed to the privacy of everyone who accesses our website. We only collect personal data about the visitor or guest as needed to provide them with outstanding service and to help process their request or provide them with information.

3.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from the date of your first visit to the website.

4.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

5.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Fateh Collection, Bujara, Sisarma Road, Udaipur, Rajasthan 313001 or email fatehgarh@fatehcollection.com.

Section III

Pet Policy

Pets are not permitted at any of our properties.

1.

Regrettably, we are unable to accommodate guests’ pets at our properties. We thank you for your understanding.